Privacy Policy

Effective Date: April 30, 2025

1. Introduction

Arkens Films ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, social media platforms, and advertising campaigns.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Demographic Information: Age, gender, and preferences.
Technical Information: IP address, browser type, operating system, and browsing behavior.
Marketing Data: Responses to our advertisements, including Facebook Lead Ads.

3. How We Collect Information

We collect personal information through:

Direct Interactions: When you fill out forms on our website, subscribe to our newsletter, or contact us directly.
Automated Technologies: Cookies and similar tracking technologies that collect technical information about your device and browsing activities.
Third-Party Platforms: Information provided through interactions with our advertisements on platforms like Facebook and Instagram.

4. Use of Information

Your personal information is used to:

Provide and manage our services.
Communicate with you regarding inquiries, updates, and promotional offers.
Analyze and improve our marketing strategies and website performance.
Comply with legal obligations and protect our legal rights.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third parties who perform services on our behalf, such as email marketing and data analysis.
Legal Obligations: Authorities or legal entities when required to comply with legal obligations or protect our rights.

6. Facebook Lead Ads

When you interact with our Facebook Lead Ads, the information you provide is collected directly by Facebook and then shared with us. We use this information solely for the purposes outlined in this policy. For more details on Facebook's data practices, please refer to Facebook's Privacy Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under PIPEDA, you have the right to:

Access your personal information.
Request correction of inaccuracies.
Withdraw consent for certain uses of your information.
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise these rights, please contact us using the information provided below.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

10. International Data Transfers

While we strive to store and process your data within Canada, some of our service providers may operate outside of Canada. In such cases, we ensure that appropriate safeguards are in place to protect your personal information.

11. Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page.